Returns & Replacements

Returns Policy

We want to ensure that you are completely satisfied with your purchase from Silver 43. Should you wish to return an item you should contact us at or by telephone on 01239 614566. All returned goods must be in their original condition and packaging and accompanied by the internet receipt. We reserve the right to decline an exchange or refund of any items that have been clearly worn or mistreated. If you would like to exchange or return an item purchased from our website please contact us. Refunds can be requested within 14 days of the date of despatch, and exchanges within 30 days from the date of despatch. Refunds will only be made to the card used to purchase the item.

Earrings for Pierced Ears

We are sorry but we are unable to accept returns of Earrings for pierced ears due to issues around hygiene and public health. This does not affect your statutory rights.

Please send returns to:

Sally Jones
Silver 43
1 Pont y Cleifion
SA43 1DW

If you need further information on returning items, please contact us at or by telephone on 01239 614566.


Exisiting Order

If you have any enquiries regarding an order placed on our website or any product-related enquiry please email quoting your order number or telephone us on 01239 614566.