Terms & Conditions

We comply with The Consumer Protection (Distance Selling) Regulations 2000

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Existing Order

If you have any enquiries regarding an order placed on our website or any product-related enquiry please email sales@silver43.com quoting your order number or telephone us on 01239 614566.

Order Cancellation

Once you have placed your order it can be cancelled by logging into your account, or by contacting us at any time prior to dispatch. Your payment will be refunded in full. Orders already dispatched will need to be returned. See here for how to return goods.

Orders & Deliveries

We aim to despatch your order by the end of the day after you have placed it and you should receive your order within 2-5 business days. If we are unable to do this for any reason we will contact you.

Payment, Pricing & Promotions

General Terms and Conditions

Silver 43 is a trading name of Area 43, a charity registered in England and Wales (number 1056567). Our registered address is 1 Pont y Cleifion, Cardigan, Ceredigion SA43 1DW.

You can print out any page from this website, including the Terms & Conditions, by selecting Print from the File menu of your internet browser.

These Terms & Conditions of use are governed by the law of England and you and we agree to use the English courts if there is any dispute between us.

If any part of these Terms & Conditions of use is found to be invalid by law, the rest of them remain valid and enforceable.

By completing and submitting an electronic order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. An acceptance email from us to advise your item has been shipped confirms that the contract is formed.

Agreeing to the terms and conditions indicates that you are agreeing to all conditions stated on the website and these may include information about delivery, returns and refunds and it is your responsibility to ensure you understand these. If you require any clarification please email sales@silver43.com.

We own the copyright to all the contents of this website, including images. All trademarks and other intellectual property are owned or licensed by us (unless otherwise specified) or are the property of third parties offering goods for sale through this website.

You may not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without written consent from us (except as stated below).

You may print or download any page(s) for your own personal and non-commercial use only. If you have any doubts about what you can do, please go to our Contact Us page to apply for permission to reproduce the website.

While our website is as accurate as possible, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. We cannot guarantee that colours in our images will be rendered correctly on different computer monitors. Any product dimensions supplied are intended to give only an approximate indication of the size of individual products. Products shown may not be actual size. All orders are subject to stock availability.

Once you have completed an online purchase, we will send you an email confirming the order details. We will take payment for your order immediately and once all security and stock checks have been passed, we will despatch your order to you.

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License

External Material

You shall not use the website in any way that will damage it or interrupt its provision. You shall not use the website to transmit or post any computer viruses. We cannot guarantee that the website is free from computer viruses, and you should take your own precautions in this respect. We will try to make sure that the website is always available. However, this is not always possible, and we are not liable if the website is unavailable.

Termination of the Website or Services

We reserve the right to terminate the website or remove any of the services on it with immediate effect at any time, for example if:

-There is a change in the law that limits our ability to provide the website.
-An event beyond our control stops us providing the website (e.g. technical difficulties).

Changes to Terms & Conditions

We reserve the right to change these Terms & Conditions from time to time. If this happens, we will notify you by posting the new Terms & Conditions on the website.


We take no responsibility for any loss or damage suffered as a result of our “order online” service, or goods supplied using it, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention.We remain liable for:- loss, damage, death or personal injury resulting from our negligence
– fraudulent misrepresentations
– the quality of our goods

Viewing Orders

Log on to your account using the link at the top right of your screen. From here you have access to all your order and your account details.

Updating Account Information

Log on to www.silver43.com and click My Account to update your personal information on-line. If you have lost or do not remember your password please send an email from the email account/address you used to register. We will only send password information to the email address listed under the account/address. Password information cannot be given out over the phone.